SkillTap Documentation

SkillTap trains your sales team with AI-powered roleplays: reps practice against realistic AI prospects, every call is graded against your scorecards, and managers see exactly who's improving and where deals slip.

Start here

• Roles & Permissions — the four workspace roles and what each can see and do.
• Performance — team dashboards, member reports, and how every metric is calculated.

How SkillTap fits together

1. Roleplay — reps call AI prospects built from your real buyer personas.
2. Scorecards — every graded call is measured against the criteria you define (MEDDPICC, custom rubrics, and more).
3. Performance — scores, trends, objections, and missed opportunities roll up into team and individual reports.

Questions the docs don't answer? Reach out to your SkillTap contact.